Head of Department: Mr Colin Duncan
Administration is a growing sector which cuts across the entire economy and offers wide-ranging employment opportunities. Moreover, administrative and IT skills have extensive application not only in employment but also in other walks of life.
The key purpose of this Course is to develop learners’ administrative and IT skills and, ultimately, to enable them to contribute to the effective functioning of organisations in administrative positions. The Course aims to enable pupils to:
- develop IT skills and use them to perform administrative tasks
- develop an understanding of administration in the workplace and key legislation affecting both organisations and employees
- develop an understanding of good customer care and its benefits to organisations acquire organisational skills in the context of organising and supporting events
The Course contains a significant practical component, which involves experiential learning, encouraging the integration of skills, knowledge and understanding through practical activities. Its use of real-life contexts makes it relevant to the world of work and its uniqueness lies in enabling learners to work towards industry standard in IT in an administration-related context. While the skills, knowledge and understanding it develops reflect current administrative practice, the Course is sufficiently flexible to take account of emerging technologies, and this will ensure its continuing currency and relevance.
S5 and S6
Pupils can undertake one-year courses in either National 5 or Higher Administration & IT, in either S5 or S6.
Pupils who undertake a one-year course in National 5 Administration & IT in S5 can then progress to the Higher Course in S6.
Administration & IT National 5 (S5 or S6)
The Course, which is practical and experiential in nature, develops both generic and subject-specific skills in administration-related contexts. The generic skills include the thinking skills of remembering, understanding and applying, as well as aspects of literacy and numeracy. The subject-specific skills, which include IT skills, will enable learners to organise, manage and communicate information, to carry out administrative tasks and to organise and support events.
This Course comprises two mandatory Units. The Units form a coherent whole, with learners’ skills and related knowledge and understanding being systematically developed throughout the Course.
Candidates are introduced to the responsibilities of organisations, the skills/qualities and tasks (duties) of the administrative support function, and the impact of these in the workplace.
Candidates develop skills in IT, problem-solving, organising, and managing information. They select IT applications to create and edit business documents, gather and share information, and develop skills to communicate information.
Internal assessment takes the form of a test at the end of each unit. External assessment involves both a question paper and an assignment to be completed in exam conditions.
• Higher Administration & IT
Head of Department: Mr Colin Duncan
Administration is a growing sector which cuts across the entire economy and offers wide ranging employment opportunities. Moreover, administrative and IT skills have extensive application not only in employment but also in other walks of life. The key purpose of this course is to develop learners’ advanced administrative and IT skills and, ultimately, to enable them to contribute to the effective functioning of organisations in supervisory administrative positions.
The Course aims to enable learners to:
- develop a range of advanced IT skills for processing and managing information
- develop a range of skills to communicate complex information effectively, making appropriate use of IT
- develop knowledge and understanding of administration in the workplace and its importance
- acquire skills in managing the organisation of events.
This Course is designed for those who are interested in the management aspects of administration and advanced uses of IT and who want to develop their administrative and IT skills further.
Learners who have completed the Course will be able to utilise the acquired administration - and IT - related knowledge, understanding and skills at home, in the wider community and, ultimately, in employment.
Learners will develop a range of both generic and subject - specific skills, including the ability to use a range of functions, some of them complex, of the following IT applications: word processing, spreadsheets, databases, desktop publishing, presentation; the ability to take responsibility for key administrative tasks; and the ability to organise, manage and communicate relatively complex information.
Learners will also develop the ability to manage the organisation of events; the ability to comply with relevant health, safety and security legislation and workplace procedures; and the ability to solve problems in the context of administration.
The Course will support learners’ personal and social development and will serve them very well in their day-to-day lives, as well as preparing them for the next stage in their education and for entering the world of work. Whatever path they choose, those who have completed this Course will thus be able to play their part in the economic and social life of the 21st century effectively.
The Course opens up a range of progression routes both vertical and lateral — to further and higher education. It may also lead to employment and/or training in various industries.
S5 and S6
Pupils wanting to take the Higher Administration & IT course should have a reasonable standard of computer literacy.
Pupils would normally be expected to have obtained Mrs Arneil's approval.
This Course comprises two mandatory units:
Administrative theory and practice
Candidates develop their understanding of the factors contributing to an efficient administrative function. These include time and task management, effective teams, complying with workplace legislation, the impact of digital technologies, and customer care.
Candidates develop skills in organising and managing information using digital technology in administrative contexts. They use software application functions to analyse, process and manage information, in order to create and edit complex business documents. Candidates develop an understanding of barriers to communication and ways of overcoming them to ensure communication is effective. They also develop skills, knowledge and understanding of how to maintain the security and confidentiality of information.
Internal assessment takes the form of a test at the end of each unit. External assessment involves an assignment to be completed in two hours which is worth 70% of the overall mark. It will bring together the theory and IT skills learnt to plan and evaluate a business event. There will also be a written exam worth 30% of the overall mark.
- A range of business related subjects at college or university such as: Business Management, Human Resource Management, Events Management etc.
- A range of employment or training opportunities