Subject Information - Administration & IT

National 5

Head of Department: Mr Colin Duncan

Course Progression: Administration

Administration is a growing sector which cuts across the entire economy and offers wide-ranging employment opportunities. Moreover, administrative and IT skills have extensive application not only in employment but also in other walks of life.

The key purpose of this Course is to develop learners’ administrative and IT skills and, ultimately, to enable them to contribute to the effective functioning of organisations in administrative positions. The Course aims to enable pupils to:

  • develop IT skills and use them to perform administrative tasks
  • develop an understanding of administration in the workplace and key legislation affecting both organisations and employees
  • develop an understanding of good customer care and its benefits to organisations acquire organisational skills in the context of organising and supporting events

The Course contains a significant practical component, which involves experiential learning, encouraging the integration of skills, knowledge and understanding through practical activities. Its use of real-life contexts makes it relevant to the world of work and its uniqueness lies in enabling learners to work towards industry standard in IT in an administration-related context. While the skills, knowledge and understanding it develops reflect current administrative practice, the Course is sufficiently flexible to take account of emerging technologies, and this will ensure its continuing currency and relevance.

S5 and S6

Pupils can undertake one-year courses in either National 5 or Higher Administration & IT, in either S5 or S6.

Pupils who undertake a one-year course in National 5 Administration & IT in S5 can then progress to the Higher Course in S6.

Administration & IT National 5 (S5 or S6)

The Course, which is practical and experiential in nature, develops both generic and subject-specific skills in administration-related contexts. The generic skills include the thinking skills of remembering, understanding and applying, as well as aspects of literacy and numeracy. The subject-specific skills, which include IT skills, will enable learners to organise, manage and communicate information, to carry out administrative tasks and to organise and support events.

Course details

This Course comprises three mandatory Units. All Units form a coherent whole, with learners’ skills and related knowledge and understanding being systematically developed throughout the Course.

Administrative Practices
The purpose of this Unit is to give learners a broad introduction to administration in the workplace. Learners will develop an understanding of key legislation affecting both organisations and employees, the benefits to organisations of good customer care and the skills, qualities and attributes required of administrators. The Unit will also enable them to apply this understanding in carrying out a range of administrative tasks required for organising and supporting events.

IT Solutions for Administrators (National 5)
The purpose of this Unit is to develop learners’ skills in IT, problem solving and organising and managing information in largely familiar administration-related contexts.

Learners will select the following IT applications — word processing, spreadsheets, databases — and will use them to create and edit business documents. The Unit will allow emerging technologies to be incorporated so as to ensure that its content remains current and relevant.

Communication in Administration (National 5)
The purpose of this Unit is to enable learners to use IT for gathering and sharing information with others in largely familiar administration-related contexts. Learners will develop an understanding of what constitutes a reliable source of information and an ability to identify and use the most appropriate methods for gathering information. They will also become able to communicate information in ways appropriate to its context, audience and purpose. The Unit will allow emerging technologies to be incorporated so as to ensure that its content remains current and relevant.

Assessment
Internal assessment takes the form of a test at the end of each unit. External assessment involves an assignment to be completed in exam conditions taking no longer than four hours. There is no external written examination.

Progression
• Higher Administration & IT

 

Higher

Head of Department: Mr Colin Duncan

Course Progression: Administration

Administration is a growing sector which cuts across the entire economy and offers wide ranging employment opportunities. Moreover, administrative and IT skills have extensive application not only in employment but also in other walks of life. The key purpose of this course is to develop learners’ advanced administrative and IT skills and, ultimately, to enable them to contribute to the effective functioning of organisations in supervisory administrative positions.

The Course aims to enable learners to:

  • develop a range of advanced IT skills for processing and managing information
  • develop a range of skills to communicate complex information effectively, making appropriate use of IT
  • develop knowledge and understanding of administration in the workplace and its importance
  • acquire skills in managing the organisation of events.

This Course is designed for those who are interested in the management aspects of administration and advanced uses of IT and who want to develop their administrative and IT skills further.

Learners who have completed the Course will be able to utilise the acquired administration - and IT - related knowledge, understanding and skills at home, in the wider community and, ultimately, in employment.>

Learners will develop a range of both generic and subject - specific skills, including the ability to use a range of functions, some of them complex, of the following IT applications: word processing, spreadsheets, databases, desktop publishing, presentation; the ability to take responsibility for key administrative tasks; and the ability to organise, manage and communicate relatively complex information.

Learners will also develop the ability to manage the organisation of events; the ability to comply with relevant health, safety and security legislation and workplace procedures; and the ability to solve problems in the context of administration.

The Course will support learners’ personal and social development and will serve them very well in their day-to-day lives, as well as preparing them for the next stage in their education and for entering the world of work. Whatever path they choose, those who have completed this Course will thus be able to play their part in the economic and social life of the 21st century effectively.

The Course opens up a range of progression routes both vertical and lateral — to further and higher education. It may also lead to employment and/or training in various industries.

S5 and S6

Administration Higher

Pupils wanting to take the Higher Administration & IT course should have a reasonable standard of computer literacy.

Recommended Entry

Pupils would normally be expected to have obtained Mrs Arneil's approval.

Course details

This Course comprises three mandatory units:

Administrative Theory and Practice (Higher)
The purpose of this Unit is to enable learners to develop an in - depth knowledge and understanding of administration in, and the impact of IT on, the workplace.

Learners will acquire an in-depth knowledge and understanding of the factors contributing to the effectiveness of the administrative function, such as effective time and task management, complying with workplace legislation, effective teams and customer care.

IT Solutions for Administrators (Higher)
The purpose of this Unit is to develop learners’ skills in IT, some of them advanced, and in organising and managing information in administration-related contexts.

Learners will develop the ability to utilise a range of functions, some of them advanced, of IT applications covering word processing, spreadsheets, databases, or emerging equivalent technologies, and to use them to analyse, process and manage information in order to create and edit relatively complex business documents.

Communication in Administration (Higher)
The purpose of this Unit is to enable learners to develop a range of IT skills, some of them advanced, for research and communicating complex information to others.

Learners will develop an understanding of barriers to communication and ways of overcoming them to ensure communication is understood. The Unit will also develop learners’ knowledge and understanding of how to maintain the security and confidentiality of information. This will enable learners to communicate information, taking account of the needs of the audience.

Assessment

Internal assessment takes the form of a test at the end of each unit. External assessment involves an assignment to be completed in two hours which is worth 70% of the overall mark. It will bring together the theory and IT skills learnt to plan and evaluate a business event. There will also be a written exam worth 30% of the overall mark.

Progression

  • A range of business related subjects at college or university such as: Business Management, Human Resource Management, Events Management etc.
  • A range of employment or training opportunities

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